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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hunter Skeeters

October 7, 2024

5  out of  5
rating by Hunter Skeeters
"Mrs. Adela Guzman made the signup process super simple and easy to understand. Would definitely recommend!"
We responded:
"Thank you, Hunter! I'm glad to hear that Adela made the signup process simple and easy for you. We appreciate your recommendation and are always here to help with any future needs. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Sherri Robertson

September 6, 2024

5  out of  5
rating by Sherri Robertson
"I had a wonderful experience with Adell. She was so sweet, and extremely thorough with my policy and all the questions I had. She made it simple by canceling my current policy staying on the phone with them. I would highly recommend State Farm and Adell for all your insurance needs!!!! ❤️"
We responded:
"Sherri, thank you for sharing your wonderful experience with Adell. I'm glad she could assist you thoroughly and make the process simple by canceling your current policy. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help! - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Guinn Plummer

August 23, 2024

5  out of  5
rating by Guinn Plummer
"Adela was so great to work with! She provided information and explanations about coverages and ran the quotes for insurance several ways. I would definitely recommend Adela for your insurance needs."
We responded:
"Thank you, Guinn, for your wonderful review. I'm glad to hear that Adela was able to provide you with detailed information and multiple quotes for your insurance needs. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, our office is here to help. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Jessica Beard

August 22, 2024

5  out of  5
rating by Jessica Beard
"I call for a quote and Alyssa did amazing job and explained everything. I recommend her to anyone she is sweet and nice ! I give her 100 and 10/10"
We responded:
"Thank you, Jessica, for your wonderful review. I'm glad Alyssa was able to assist you and provide clear explanations. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Ryan Rothermel

August 16, 2024

5  out of  5
rating by Ryan Rothermel
"5 stars to Alyssa Stacy! Not only that she was a pleasant person to interact with, she did her job very fast and efficient! Whoever hired her made the right decision."
We responded:
"Hey Ryan, Thanks for the awesome review! I'm glad Alyssa could assist you quickly and efficiently. We're happy to have her on our team. If you need anything else, feel free to reach out. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Stephanie Coats

August 15, 2024

5  out of  5
rating by Stephanie Coats
"Alyssa was very helpful with getting my insurance taken care of. Highly recommend."
We responded:
"Hey Stephanie, Thanks for the great review! I'm glad Alyssa could help you with your insurance needs. We appreciate the recommendation. If you need anything else, feel free to reach out. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"
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Carly Richardson

June 27, 2024

5  out of  5
rating by Carly Richardson
"Alyssa and Nathan were both hands down the best! They helped me with everything I needed and answered all of my questions that I had. I absolutely adore them!"
We responded:
"Carly, thank you for letting us help you with your auto, renters and life insurance! If there's anything else we can do to make your experience even better, please let us know!"
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Angela Niebaum

June 26, 2024

5  out of  5
rating by Angela Niebaum
"Alyssa made the entire process effortless for me. She was very knowledgable about the coverage available to me, super helpful, and quick to respond. Definitely my go to rep for insurance from now on."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Alyssa made the process effortless for you and that you found her knowledgeable and helpful. Providing excellent service is our priority, and it's great t know that you now have a go-to rep for your insurance needs. We look forward to assisting you with all of your insurance needs. "
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Keri Ann

June 25, 2024

5  out of  5
rating by Keri Ann
"Alyssa was amazingly helpful! So Patient and kind. She explained everything for me to easily understand and saved me a bunch of money!"
We responded:
"Thank you for your fantastic feedback! We're delighted to hear that Alyssa was able to assist you so effectively. Her patience and ability to explain things clearly are truly valued, and we're glad she could help save money as well! We appreciate your trust in us and look forward to serving you with your insurance needs! "
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abraham lara

May 23, 2024

5  out of  5
rating by abraham lara
"Adela was great, she helped me find the policy that best suited me."
We responded:
"Thank you for your kind words! We're so pleased to hear that Adela was able to help you find the auto insurance policy that best suits your needs. Our team is dedicated to providing personalized service, and it's great to know that we met your expectations. We appreciate your feedback and look forward to assisting you with all of your insurance needs! "
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melanie clay

April 27, 2024

5  out of  5
rating by melanie clay
"I recently switched my auto and homeowners to this office. Jennifer was extremely helpful with finding any and all discounts available to me. She was quick to respond to my many questions and was very knowledgeable about my policies. Thanks, Jen!"
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Sergio guzman

April 14, 2024

5  out of  5
rating by Sergio guzman
"Adela Guzman was an amazing help with helping me find the best options and giving me a broad selection to fulfill my needs. Definetly would recommend going to her for the best experience and help."
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steven frie

April 11, 2024

1  out of  5
rating by steven frie
"Denied my roof insurance claim. Claiming it was installed wrong. Just stay away even though they’re cheaper. They’re cheaper for a reason. Just go with whoever is the charging more. At the end of the day it’s costing you. Switching to USAA asap. They don’t care about you about you at the end of the day. I would hate to think about something seriously wrong happening and relying on them to take care of you. If that’s you, you’re literally screwed and I’m sorry if that’s you and just seeing this review."
We responded:
"Hi Steven. We hope this message finds you well. We want to express our sincere empathy for the situation you have faced. We understand that having a claim denied can be frustrating and disappointing, especially when it comes to something as essential as your roof. We take all feedback seriously, and your review has alerted us to ensure our customers understand what is and is not covered under the homeowners insurance policy. Rest assured, we will take necessary steps to prevent similar issues from occurring in the future. We truly value your feedback and the opportunity it provides us to enhance our services. Please feel free to reach out to our office at 936-258-5858 if you'd like to discuss this matter further. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention. We remain committed to delivering the highest standard of service to our customers and look forward to the opportunity to make things right. "
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RICKY G

April 4, 2024

5  out of  5
rating by RICKY G
"Adela Guzman was AWESOME for helping me in my process of switching insurance by finding the best auto policy that works for me , taking the time to answer all of my questions AND saving me lots precious money. Adela is THE go-to person!!!!"
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Angel Ortegon

March 25, 2024

5  out of  5
rating by Angel Ortegon
"Had a great experience with Daniella at Jordan Thibodeaux State Farm. She’s the only insurance agent that has ever made me laugh."
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Onterrio Woodley

March 3, 2024

5  out of  5
rating by Onterrio Woodley
"MATTHEW S ........WAS GREAT , VERY INFORMATIVE AND ANSWERED ALL THE QUESTIONS I HAD FOR HIM WITH QUICK RESPONSES, I IMMEDIATELY SAID YES LETS START MY NEW POLICY"
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James Horton

February 22, 2024

5  out of  5
rating by James Horton
"Excellent service, knowledgeable representative. All aroung good satisfying transaction."
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Charlie Horton

February 21, 2024

5  out of  5
rating by Charlie Horton
"I was fortunate enough to luck on to Matthew while looking for car insurance. I want to commend him for his professionalism, his patience with a couple of old guys and his tenacity in finding the best possible deal for us. I'll bet he'll be an agent before long."
Profile photo of Charlene Cantu

Charlene Cantu

February 16, 2024

5  out of  5
rating by Charlene Cantu
"I spoke with Mathew today and he helped save me a good deal of money on my auto , home and life insurance. Mathew was very knowledgeable and professional and a pure joy to work with. Thank you so much for your outstanding customer service."
We responded:
"Hi Charlene, we are THRILLED that our office was able to assist with your auto insurance, home insurance and life insurance needs. Welcome to the agency! "
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juan jose sanchez guillen

February 16, 2024

5  out of  5
rating by juan jose sanchez guillen
"La verdad me dieron la mejor cobertura posible para mi automóvil, mejor que muchas otras compañías de seguro, gracias State Farm"
We responded:
"Hi Juan, we're glad to have you at the agency! Let us know how else we can assist you with your insurance needs! "
Profile photo of Adriana De la Rosa

Adriana De la Rosa

February 16, 2024

5  out of  5
rating by Adriana De la Rosa
"Excellent service, Adela Guzman was great explaining all around the insurance policy. Thank you!!"
We responded:
"Hi Adriana. We are glad to hear Adela was able to assist with your auto insurance needs. Please let us know if there is anything else we can do for you! "
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Marcus Celestine

February 13, 2024

4  out of  5
rating by Marcus Celestine
"Thanking my agents at State Farm today. I talked to Miss Hannah and she was awesome on the phone and she took care of me fast and she was very professional. Thanks."
We responded:
"Hi Marcus, thank you for those kind words about Hannah. We are pleased she could assist you with your insurance needs. "
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Charolette Mercer

February 7, 2024

5  out of  5
rating by Charolette Mercer
"Matthew is always so.pleasant and on top of things!"
We responded:
"Charolette, thank you for the 5* review. We are thrilled that you have all your insurance with our office and that Matthew was able to give you exceptional service. "
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Dana Clover

February 6, 2024

5  out of  5
rating by Dana Clover
"Jen was fantastic! She took the time to make sure we understood all our options and helped us make the right choice for our family. White glove customer service!"
We responded:
"Hi Dana. Thank you for the kind words about Jen. She is definitely one of our best! Also thank you for the 5* review! "
Profile photo of Brooke Clover

Brooke Clover

February 6, 2024

5  out of  5
rating by Brooke Clover
"LOVE Mrs Jen!!! She was absolutely amazing!! Couldn’t ask for a better person to help us!!<3 10000/10 highly recommend!!!"
We responded:
"Hi Brooke, thanks for the awesome review and pleasant words about Jen. We are so glad to hear she was able to help out with your life insurance! "