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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brianna _

Brianna _

July 2, 2025

5  out of  5
rating by Brianna _
"Staff is very friendly, and made the process to get life insurance very easy as a 21 year old."
We responded:
"Thank you for your review, Brianna! I'm happy to hear that our team made the insurance process easy for you. We strive to provide friendly and efficient service to all our customers. If you have any more questions or need assistance, feel free to reach out!"
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Allanna Aguilar

July 1, 2025

5  out of  5
rating by Allanna Aguilar
"Matthew was extremely helpful and knowledgeable. He helped to make the process easy and answered all questions. Never pressuring, helping to find what worked for my family's needs. Very nice and personalble."
We responded:
"Allanna, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Elizabeth Caldwell

June 30, 2025

5  out of  5
rating by Elizabeth Caldwell
"They all helped me so much today 😌 my boy friend an I separated and they made this the easiest process of the whole situation"
We responded:
"Thank you, Elizabeth! I'm happy to know that our team was able to assist you during a challenging time. We're committed to making things as smooth as possible for you. If there's anything else you need, feel free to reach out!"
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Taylor Tidwell

June 28, 2025

5  out of  5
rating by Taylor Tidwell
"Everytime I call they are so helpful! Jeanette is amazing at least I know my insurance company is kind and does everything they can to help when they can. Thank you guys!"
We responded:
"Thank you, Taylor! I'm happy to hear that you find our team helpful and that Jeanette has made a positive impression. We strive to provide kind and supportive service. Let us know if there's anything else we can do for you!"
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Taryn Jones

June 27, 2025

5  out of  5
rating by Taryn Jones
"Everyone in this office has been extremely helpful with getting me the information I need about my car and renters insurance. They have great rates and great staff!"
We responded:
"Thank you for your review, Taryn! I'm happy to hear that our team has been helpful in providing the information you needed for your insurance. It's great to know you're satisfied with our rates and service. Let us know if there's anything else we can assist you with!"
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Patricia Lightfoot

June 26, 2025

5  out of  5
rating by Patricia Lightfoot
"Jenn was extremely professional and friendly. Our review was efficient and effective. Thanks"
We responded:
"Thank you, Patricia! I'm happy to hear that Jenn provided you with such a professional and friendly experience. It's great to know that your review process was both efficient and effective. Let us know if there's anything else we can assist you with!"
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Hester Cook

June 25, 2025

5  out of  5
rating by Hester Cook
"Jordan Thibodeaux-State Farm Insurance are always helpful to me. They are always friendly. Thank you all for great service."
We responded:
"Thank you, Hester! I'm happy to hear that you find our team helpful and friendly. We appreciate your kind words and are committed to continuing to provide you with great service. Let us know if there's anything else we can do for you!"
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Hailey Smith

June 25, 2025

5  out of  5
rating by Hailey Smith
"Jen is great! Always does her very best to get us the best rates and answers all of our questions!"
We responded:
"Thank you for your review, Hailey! I'm happy to hear that Jen has been providing you with excellent service and helping with your questions. We appreciate your trust in us for your insurance needs. If there's anything else we can assist you with, feel free to reach out!"
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Stacy Troyer

June 25, 2025

5  out of  5
rating by Stacy Troyer
"Jenn is always so helpful and always has the answers when I call the office. SHE IS AMAZING!"
We responded:
"Thank you for your review, Stacy! I'm happy to hear that Jenn has been so helpful and knowledgeable when you reach out. We appreciate your kind words and are grateful to have her on our team. If you need anything else, feel free to contact us anytime!"
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Chris Fregia

June 20, 2025

5  out of  5
rating by Chris Fregia
"Jen helped out as much as she could. Greatly appreciated!!"
We responded:
"Thank you, Chris! I'm happy to hear that Jen was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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James Carter

June 20, 2025

5  out of  5
rating by James Carter
"We love Jenn. She is the absolute best!"
We responded:
"Thank you for your review, James! I'm delighted to hear that Jenn has made such a positive impact. She truly is a valuable part of our team. If there's anything else we can assist you with, feel free to reach out!"
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Jesse P.

June 18, 2025

5  out of  5
rating by Jesse P.
"Great and excellent service! Highly recommend as an agent who is wonderful to work with!"
We responded:
"Thank you for your fantastic review, Jesse! I'm happy to know you had a great experience with our service. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
Profile photo of Sovanna Puth

Sovanna Puth

April 11, 2025

5  out of  5
rating by Sovanna Puth
"I recently worked with Rene from State Farm Insurance to find the right auto insurance policy, and I couldn’t be happier with the experience. He was incredibly knowledgeable and took the time to explain all my options in detail, making sure I understood what each policy covered. Rene was responsive, patient, and made the process stress-free. I appreciated his honesty and the way she tailored the coverage to fit my specific needs. I highly recommend him to anyone looking for a trustworthy and professional insurance agent."
We responded:
"Thank you, Sovanna, for sharing your experience! I'm glad to hear that Rene was able to assist you in finding the right insurance policy. It's wonderful that he provided detailed explanations and tailored the coverage to your needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Misty Broom

March 13, 2025

5  out of  5
rating by Misty Broom
"Best customer service. Anytime , I need anything , they are on top of it . Our previous insurance agent retired and Jordan took us on and have been extremely happy with all."
We responded:
"Thank you, Misty, for your wonderful feedback! I'm happy to know that you're satisfied with the service and that we've been able to meet your needs promptly. It's great to have you with us, and if you ever need anything else, feel free to reach out. We're here to help!"
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eric espinosa

March 11, 2025

5  out of  5
rating by eric espinosa
"The information that was shared with was explained in very excellent form that made the process very easy to understand"
We responded:
"I'm happy to know that the information was explained clearly, making the process easy to understand, Eric! If you have any more questions or need assistance, feel free to reach out. We're here to help!"
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Richie Espinosa

March 5, 2025

5  out of  5
rating by Richie Espinosa
"I had the pleasure of speaking with Rene, and he was incredibly helpful in saving me a significant amount on my auto insurance. He was knowledgeable, professional, and made the entire process smooth and stress-free. I truly appreciate his outstanding customer service and expertise. Thank you, Rene, for going above and beyond! Highly recommend on switching to Jordan Thibodeaux State Farm!"
We responded:
"Thank you, Richie, for your wonderful feedback! I'm delighted to hear that Rene was able to assist you so effectively with your insurance. His professionalism and expertise are truly valued here. We're grateful for your recommendation and are always here to help with any future needs."
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Jason Wheeler

February 6, 2025

5  out of  5
rating by Jason Wheeler
"Jordan THIBODEAUX has been great to work with! Answered all of my questions and provided great recommendations."
We responded:
"I'm glad you found working with our office to be a positive experience, Jason! It's wonderful to know that your questions were answered and that the recommendations were helpful. If you need any further assistance or have more questions, feel free to reach out anytime. Thank you for your feedback!"
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BJ Moricle

February 6, 2025

5  out of  5
rating by BJ Moricle
"They made transferring my insurance so easy. Very informative and pleasant to deal with. Would 💯 recommend"
We responded:
"Thank you, BJ, for sharing your experience! I'm glad to hear that the process of transferring your insurance was smooth and informative. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Rocio Iracheta

Rocio Iracheta

February 4, 2025

5  out of  5
rating by Rocio Iracheta
"Jennifer Hanks excellent customer service, especially very friendly and kind 10/10 highly recommended"
We responded:
"Thank you, Rocio, for sharing your experience! I'm happy to know that Jennifer's friendly and kind service made such a positive impact. We truly appreciate your recommendation and are here to assist with any future insurance needs you may have."
Profile photo of Gabby Trevino

Gabby Trevino

January 28, 2025

5  out of  5
rating by Gabby Trevino
"Jordan's team is the best. Anyone who answers my call is always helpful and responds to my concerns/questions in a timely manner. Jenn is usually the one I talk to and she is so sweet and helpful. I would recommend this team 10/10!"
We responded:
"Thank you, Gabby, for your wonderful feedback! I'm glad to hear that our team has been helpful and responsive to your needs. Jenn will be delighted to know that her efforts are appreciated. We're here for any further questions or assistance you may need. Your recommendation means a lot to us!"
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Benjamin burton

January 27, 2025

5  out of  5
rating by Benjamin burton
"Got my insurance down and where I needed it to be."
We responded:
"I'm happy to know that we were able to adjust your insurance to meet your needs, Benjamin! If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Elisbett Gamez

Elisbett Gamez

January 15, 2025

5  out of  5
rating by Elisbett Gamez
"Jenn is so helpful! She is always willing to work with you as well having a great attitude is a big plus! I would highly recommend Jenn!"
We responded:
"Thank you, Elisbett, for your wonderful feedback! I'm happy to hear that Jenn's helpfulness and positive attitude made such a great impression. We truly appreciate your recommendation and are here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Stacey Hitchcock

January 13, 2025

5  out of  5
rating by Stacey Hitchcock
"Justin and his team have been wonderful to work with on our combined auto/RV/ renters insurance policies. The premiums are affordable and their communicating and attention to detail are impeccable!"
We responded:
"Thank you, Stacey, for sharing your experience with us! I'm happy to hear that Justin and the team have been wonderful in assisting you with your insurance. It's great to know that you appreciate our communication and attention to detail. If you have any questions, feel free to reach out to our office."
Profile photo of Ciara Longmire

Ciara Longmire

January 13, 2025

5  out of  5
rating by Ciara Longmire
"Jordan’s team is always pleasant to deal with and ready to answer all my questions. I highly recommend!"
We responded:
"Thank you, Ciara, for your wonderful feedback! I'm glad to know that our team has been pleasant and ready to assist with all your questions. Your recommendation means a lot to us."
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Hunter Skeeters

October 7, 2024

5  out of  5
rating by Hunter Skeeters
"Mrs. Adela Guzman made the signup process super simple and easy to understand. Would definitely recommend!"
We responded:
"Thank you, Hunter! I'm glad to hear that Adela made the signup process simple and easy for you. We appreciate your recommendation and are always here to help with any future needs. - Jordan Thibodeaux - State Farm Insurance Agent, Dayton, TX"